Our Mission at Hugs911
At Hugs911 (Homeowners Utility Guide Service 911), we believe that in an emergency, every second counts and information is your strongest shield. Founded by Pete Arrias, a general contractor with over 40 years of experience, our mission is to empower homeowners and renters with the tools they need to protect their families and properties.
We bridge the gap between safety education and immediate action by helping you document, secure, and share critical home information—like the exact location of your gas, water, and electrical shutoffs—before a crisis occurs.
Our goal is to make every home safer, one shutoff at a time. With Hugs911, you aren't just preparing for an emergency—you're taking control of your family's security.
Security & Privacy Built Around You
Private information is stored in our highly secure, password-protected cloud. Emergency contacts, pets, and your Utility Location Map App are public by default; everything else stays private unless you choose to share it.
Prefer to keep data off the cloud? Download a customized PDF profile of your home to share directly with first responders or trusted neighbors.
Home or away, your Property Profile helps witnesses or emergency teams quickly locate utility shutoffs to prevent further damage and rescue your pets.